Direct Debit Information
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One Dog: |
Two Dogs: |
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One day a week |
$58.50 |
One day a week |
$109.00 |
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Two days a week |
$113.00 |
Two days a week |
$218.00 |
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Additional Days |
$54.50 |
Additional Days |
$109.00 |
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- There is a strict 24 hour cancellation policy – if you do not provide us with 24 hours’ notice, the full fee will be deducted from your account without a refund or credit day being processed;
- PawPals has the right to turn away dogs who are dropped off late as it disrupts the dogs in our care. Drop off is between 7 – 9am. If we turn you away after 9am, the full fee will be deducted from your account without a refund or credit day being processed;
- If you provide us with 24 hours’ notice, you will receive a credit day. A credit day means, you will be debited payment as usual but will be redirected to an additional day within a 4 week period immediately following your usually scheduled day (providing there is space available). Refund of payment will not be permitted;
- If notice is provided a week in advance (i.e; you are going away to be on holiday), we will cancel your payments for the time you are away (a maximum of 3 weeks can be cancelled to hold your spot);
- If your direct debit bounces, your payment will automatically re-debit the following day with an additional charge of $5 administration fee;
- A $5 fee for early drop-offs (before 7am) will be imposed. This additional payment will be charged automatically on the day;
- All late pickups (after 6pm) will incur a surcharge of $10 per 10 minute increment. This additional payment will be automatically charged to your card that evening;
- If you would like to bring your dog in on an extra day (other than your usually scheduled day/s), we can charge your card on the day, (providing there is space available for your dog. Please be sure to enquire in advance.